Our pricing is highly flexible and transparent. We use a combination of low-cost monthly subscriptions for your IP Phone Numbers (DIDs) and a Pay-As-You-Go wallet system for outbound calls and dynamic AI voice generations. You only pay for exactly what you use.

The cost of an IP number depends on its category. Regular numbers usually have a very low or zero setup fee with a standard monthly rent. Premium or Golden numbers (highly memorable digits) carry a one-time setup premium. All prices are clearly listed in our DID Marketplace.

No! Receiving incoming calls on standard IP Phone Numbers (like 096 sequences) is 100% free for your business. However, if you are using a Toll-Free (0800) number, incoming calls are billed per minute from your epbx.bd wallet since the call is free for your customers.

AI verification calls are billed dynamically based on the length of the string synthesized (character count). For example, Google Standard is the most budget-friendly, while Azure Neural and ElevenLabs are priced slightly higher for their ultra-realistic premium voice quality.

Yes! If you select the "Fixed Audio Upload" option in your Active Voice Gateway or use your own API keys (Custom API Bypass), we waive all AI character fees. You will only be charged a flat, micro platform fee (e.g., ৳0.3) per call, plus standard telecom pulse rates.

Absolutely not. epbx.bd operates on a prepaid digital wallet system with zero hidden fees and no lock-in contracts. You can upgrade, downgrade, or cancel your services at any time directly from your dashboard.

The WooCommerce and WordPress plugins are provided free of charge to our users! You only pay the standard Pay-As-You-Go API routing fee and the associated AI character/call duration charges when an automated order verification call is actually triggered.

We support a fully automated, instant payment gateway. You can easily recharge your wallet balance 24/7 using popular local Mobile Financial Services (bKash, Nagad, Rocket) or any local/international debit and credit cards.

Most core Next-Gen features—including multi-level IVR, WebRTC Click-to-Call, Call Queues, and standard Call Recording—are bundled into our scalable subscription packages. Review our pricing tiers to see which package best fits your business needs.

Yes! If you join our White-Label Reseller Program, you get access to exclusive wholesale pricing for DIDs, SIP channels, and AI TTS characters. This allows you to set your own retail prices and maximize your profit margins.