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Next-Generation Infrastructure

Cloud-Native
IP Telephony Solutions

Replace restrictive legacy PBX lines with our globally scalable asterisk-based architecture. AI-powered transcribing and instantaneous routing designed specifically for modern South Asian enterprises.

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Why Choose Our IP Telephony?

Zero-Touch Provisioning

Instantly spin up extensions globally. No hardware installation or physical lines required. Active within seconds.

Cost Optimization

Slash your telecom bills by up to 60%. Only pay for active concurrent channels. Free internal routing globally.

AI Transcription

Every call is processed through neural networks, providing searchable and analyzable text footprints natively.

Frequently Asked Questions

Everything you need to know about our IP telephony.

An IP phone number, typically starting with the 096 prefix in Bangladesh, is a virtual, internet-based business phone number. It allows you to make and receive calls over the internet using cloud technology instead of traditional copper telephone lines.
You can easily buy an IP phone number directly from the epbx.bd DID marketplace. Simply browse our available numbers, select your preferred one, submit your digital KYC, and our zero-touch provisioning system will automate the rest.
To comply with BTRC (Bangladesh Telecommunication Regulatory Commission) guidelines, corporate numbers require a copy of your valid Trade License, the owner’s NID (National ID), and a recent passport-sized photograph.
Recharging is instant and 100% automated. You can recharge your epbx.bd wallet directly from your dashboard using bKash, Nagad, Rocket, or any local/international credit or debit card through our secure payment gateway.
Your epbx.bd dashboard features a real-time digital wallet. You can instantly view your live balance, track per-call deductions, and download your complete recharge and billing history anytime.
Yes! Our system automatically sends you email and SMS notifications when your wallet balance drops below a specific threshold, ensuring your business communications are never interrupted.
Absolutely. We partner exclusively with authorized IPTSP (Internet Protocol Telephony Service Provider) operators in Bangladesh, ensuring every DID number on our platform is 100% legal and BTRC compliant.
Regular IP numbers are standard random sequences with little to no setup fee. Premium or Golden numbers (e.g., 096XX-000000) feature highly memorable, repeating digits that boost brand prestige and usually require a one-time premium setup fee.
Yes! You do not need physical desk phones. You can configure your IP number on mobile SIP dialer apps (like Zoiper or Grandstream Wave) and make or receive calls over Wi-Fi or 4G/5G data.
DID stands for Direct Inward Dialing. In cloud telephony, a DID is your virtual IP phone number that allows external callers to reach your PBX system directly, bypassing a manual operator.
Yes. The number of simultaneous calls depends on the "Channels" assigned to your IP number. If you purchase a number with 10 channels, 10 different agents can make or receive calls simultaneously using the exact same 096 number.
Yes, receiving inbound calls on standard 096 IP numbers is completely free for your business. Callers pay their telecom operator's standard network rate to call you.
Most IP numbers come with a highly affordable monthly subscription or maintenance fee. You will clearly see the one-time setup price and the recurring monthly fee for every number before you check out in our marketplace.
Yes! If you already own an IP number from a provider like AmberIT, BTCL, or BDCOM, you can use our "Bring Your Own Carrier" (BYOC) SIP Trunk feature to connect it to our advanced AI PBX engine.
Thanks to our automated API integrations with telecom providers, once your KYC documents are approved, your IP number is typically activated and provisioned within 1 to 24 business hours.
Because epbx.bd is a cloud-hosted SaaS, your IP number never goes offline. If your local office is down, our system will automatically place callers in a virtual queue, play an AI voicemail greeting, or forward the calls to your mobile network.
Yes! 096 IP numbers are fully supported by Meta for WhatsApp Business. You can receive the WhatsApp verification call directly through your epbx.bd dashboard to verify and launch your corporate WhatsApp account.
Currently, standard 096 IP numbers in Bangladesh are optimized for high-fidelity voice calls. For SMS campaigns, we offer a dedicated SMS API integration module within the epbx.bd platform using specific sender IDs.
By default, IP numbers are configured for local domestic calling. However, ISD features can be enabled upon request, subject to your provider's terms, allowing you to call international clients at competitive rates.
While traditional providers just give you a number, epbx.bd gives you an entire AI-powered ecosystem. When you get a number from us, you instantly get access to AI text-to-speech IVRs, automated WooCommerce order calls, WebRTC, real-time analytics, and a seamless auto-recharge wallet.
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